Welcome to the Standard That Sets Us Apart
At SimpleCleanz, we don't just clean homes β we represent trust, reliability, and respect in every residence we enter. Our Cleaning Technicians are the face of our brand, and we hold them to the highest level of professional accountability.
Punctual arrival guaranteed with real-time tracking
All technicians wear ID and follow strict protocols
52-point checklist and performance monitoring
Must arrive on time for every scheduled cleaning
Arrival windows confirmed via SimpleCleanz booking system
Check in/out required via company app to verify time-on-site
"If you're not early, you're late" β that's how we view professionalism at SimpleCleanz.
Official SimpleCleanz lanyard with visible photo ID required
Clean, professional attire aligned with dress code
Branded attire encouraged for maximum customer confidence
52-point digital checklist followed during every visit
Client feedback reviews and technician self-assessment
Before/after photos uploaded (with client permission)
Technician performance tracked weekly using:
On-time check-ins/check-outs
Client ratings (1β5 stars)
Customer feedback comments
Service quality audits (spot checks)
Checklist protocol adherence
Complaint resolution effectiveness
Low scores or repeated complaints may lead to additional training, probation, or reassignment.
Technicians maintain clear, courteous, and professional communication with all clients at all times.
If delayed by traffic, weather, or emergencies, clients are notified immediately through their dashboard.
Technicians may not enter unless someone 18+ is present, or clear access instructions are provided.
SimpleCleanz enforces the following zero-tolerance rules to ensure the highest standards of professionalism:
Without prior notification to the client
No eating, drinking, or phone use while cleaning
No guests, children, or unauthorized individuals on the job
No disrespectful, careless, or unprofessional conduct
β οΈ Violation of these terms may result in immediate suspension or termination.
Our technicians are not contractors. They're valued employees of SimpleCleanz β paid fairly, respected deeply, and expected to live up to the reputation of a premium brand.
Professional development & skill enhancement programs
Celebrating and rewarding top performers
Financial rewards & milestone achievements
Clear paths: Area Manager, Trainer, Sales
Respectful professionals who treat your home with care
Creating healthy, clean environments for your family
Delivering peace of mind through exceptional service
When a technician wears the SimpleCleanz lanyard, they represent safety, reliability, and your peace of mind.
We don't take that lightly β and neither do they.
All SimpleCleanz technicians must digitally acknowledge and commit to these standards upon hiring.
"I, [Technician Name], acknowledge that I have read, understood, and agree to abide by all SimpleCleanz Technician Accountability & Work Standards as outlined above."
"I understand that these standards are essential to maintaining SimpleCleanz's reputation for excellence and that failure to meet these expectations may result in corrective action, additional training, or termination of employment."
"I commit to representing SimpleCleanz with professionalism, integrity, and dedication to customer satisfaction."
Legal Notice: This digital signature constitutes a legally binding agreement. All information will be kept confidential and used solely for employment verification and standards compliance.