FREQUENTLY ASKED QUESTIONS

❓ Frequently Asked Questions

Everything You Need to Know About Your SimpleCleanz Service

We've made our service simple β€” but we know you may still have a few questions. Below are the most common questions from our customers, answered with clarity and care.

πŸ“‹ Frequently Asked Questions

Get answers to the most common questions about SimpleCleanz services, scheduling, and policies.

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πŸ” Q: Can I transfer one of my cleanings to a family member or friend?

βž• Q: Can I add extra cleanings to my plan, and how much do they cost?

🧼 Q: Can I provide my own cleaning supplies?

πŸ“… Q: Can I have the same exact dates each month for my cleaning?

🌿 Q: Does it cost extra for Green Cleaning if I prefer all eco-friendly products?

πŸ•“ Q: If I don't use one of my cleanings, do I lose that cleaning in my plan?

❌ Q: Can I cancel my SimpleCleanz subscription anytime during my plan?

🏠 Q: Does someone have to be at the residence during the cleaning?

⏱ Q: How long does a normal cleaning take with SimpleCleanz?

🏑 Q: If we move, do we still receive our SimpleCleanz service at our new residence?

πŸ”„ Q: How do I reschedule or cancel my SimpleCleanz appointment if I need to?

πŸ‘₯ Q: Can I have the same cleaning crew assigned each time?

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πŸ’¬ Still Have Questions?

We're here to help.

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Schedule a Free Consultation

Talk to a SimpleCleanz expert who can answer your specific questions and help you choose the perfect plan for your home and lifestyle.

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Have a specific question about your service, billing, or need custom arrangements? Our support team is ready to help.

Quick Help Topics:

Scheduling Changes
Billing Questions
Add-On Services
Service Areas

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